Shipping Policy
Last updated: March 11, 2026
24-48h
Processing Time
Pan India
Delivery Coverage
Free
Shipping (Most Items)
3-5 Days
International
1. Order Processing
- All orders are processed and shipped within 24-48 hours after order confirmation
- Processing hours: 10:00 AM - 8:00 PM IST
- Orders placed on weekends/holidays are processed on the next business day
- You will receive a confirmation email once your order is shipped
2. Domestic Shipping (India)
2.1 Shipping Partners
We deliver orders across India through the following courier partners:
Delhivery
Metro & Tier-1 cities
DTDC
Pan India coverage
India Post
Remote locations
Blue Dart
Express delivery
2.2 Estimated Delivery Time
| Location | Delivery Time |
|---|---|
| Metro Cities (Delhi, Mumbai, Bangalore, etc.) | 2-4 business days |
| Tier-1 Cities | 3-5 business days |
| Tier-2 & Tier-3 Cities | 5-7 business days |
| Remote Areas | 7-14 business days |
3. Heavy Machinery & Equipment Shipping
For heavy equipment and machinery, we use specialized logistics partners:
Delhivery
Heavy goods logistics
Gati KWE
Industrial equipment
Kanpur Delhi Goods Carrier
Regional heavy freight
Nitco Logistics Pvt. Ltd.
Pan India heavy cargo
Note: Heavy equipment delivery may take 7-15 business days depending on location.
4. International Shipping
International orders are shipped within 3-5 working days via:
Aramex
Middle East & Asia
DHL
Worldwide express
FedEx
Americas & Europe
India Post
Economy international
International shipping charges depend on product weight and destination country. Customs duties and import taxes are the responsibility of the buyer.
5. Shipping Charges
| Category | Shipping Cost |
|---|---|
| Standard tools & equipment (India) | FREE |
| Heavy machinery | Calculated at checkout |
| Gas cylinders & hazardous materials | Additional charges apply |
| International shipping | Based on weight & destination |
6. Order Tracking
Tracking details will be shared through:
- Email - Automatic shipping confirmation
- WhatsApp - Real-time updates
- SMS - Dispatch and delivery notifications
You can also track your order from your account dashboard or by entering the tracking number on the courier's website.
7. Delivery Delays
Delivery may take longer in certain areas such as:
- North Eastern states (Assam, Manipur, Meghalaya, etc.)
- Jammu & Kashmir
- Remote hill areas
- Areas affected by bad weather conditions
- Regions with law and order situations
We appreciate your patience during such circumstances. You will be notified of any significant delays.
8. Shipping Inquiries
Contact for Shipping Support